CASE STUDY:

Large hospital network in New York saves millions a year on mobility expenses

Millions in mobile savings, improved mobile procurement, and relief for an overburdened IT staff of a large hospital network in New York.

client profile

Client:

A network of healthcare sites, including several hospitals, nearly 200 primary and specialty care centers, an extended care facility, and schools of medicine and nursing.

Industry:

Healthcare

Number of employees:

20,000

Challenges:

Lack of personnel time to manage the day to day tasks of mobile devices, significant amount of wasteful spend each year due to zero use devices, and lack of automation within processes.

Objective:

Optimize the accounts of nearly 5,000 mobile users to reduce costs and simplify the management and procurement of their mobile devices.

Achievements:

Performed assessment and optimization, leading to a discovery of more than $2.7 million in potential annualized savings.
Put a self-service mobile procurement portal in place, simplifying the ordering of mobile devices and services.
Reduced the burden on the IT staff.