A hospital network identifies a significant mobility opportunity

The challenge

A New York healthcare network faced time-consuming mobile-device administration, unused devices, and processes that lacked automation. Its operations included hospitals, care centers, an extended-care facility, and medical and nursing schools.

The approach

The objective was to optimize accounts for nearly 5,000 mobile users while simplifying device management and procurement.

CMS360 performed a mobility assessment and optimization review, then introduced a self-service process for ordering devices and services.

The reported outcome

• More than $2.7 million in potential annualized savings was identified.
• A mobile procurement portal simplified ordering.
• The published case reports a reduced administrative burden on IT staff.

The financial figure represents an opportunity identified during the assessment. The source does not establish that this amount was subsequently realized.

The takeaway

An assessment can connect cost opportunities with the operational changes needed to manage mobility more effectively.